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March 28, 2019 WELCOME, SPRING! Dear Valued Customer, We’ve successfully navigated another Pennsylvania winter, and we’re pleased that warm weather is right around the corner. As each year slips away, we are proud to offer and install the newest high-efficiency heating and cooling equipment, which allows us to take strides toward a more sustainable future. This includes offering clean-burning propane fuel, installing energy-efficient heating and cooling systems, and providing geothermal equipment to save you money and keep the air clean throughout our community. We look forward to making even more ecological advancements in 2019. Thank you for being our customer! We look forward to continuing to provide you with Pennsylvania’s best home comfort services for years to come. Sincerely, Craig Eshenaur Happy with our service? Please write a review! If you’re satisfied with the products and service you’ve received from W.C. Eshenaur & Son, Inc., please leave us a Google review to let us know! We appreciate your feedback! “I’m very happy with the service I received today. He was super friendly and was in and out in less than an hour! Thank you!” –Brooklyn Y. GETTING READY FOR SPRING Having Your Oil Tank Removed? Ensure your fill pipe and vent pipes are marked or removed. Pennsylvania homeowners have their oil tanks removed for a variety of reasons, including upgrades, replacements, and fuel transitions. If you’re considering removing your oil tank, don’t forget to have your fill pipe and vent pipe removed as well. Otherwise, a miscommunication could result in oil being delivered to your basement floor! Always mark or remove oil fill and vent pipes that are no longer needed. Emergency Generators Spring is here, and with it comes thunderstorms and unpredictable weather. Protect your family and home this season by having an emergency backup generator installed. Automatic power in case of an outage Electricity is restored, keeping your family safe Important appliances are powered, protecting your investments Did You Know? PROPANE FACTS Propane does not damage property, even in the case of a leak Nearly 90% of propane sold in the USA is produced domestically An odorant is added to propane to help homeowners with leak detection This versatile fuel choice provides power for home heating, dryers, stoves, and more Many modern propane systems have an efficiency rating upwards of 95% More Spring Savings! Efficiency A/C Tune-Up Your air conditioner has been off duty since last fall. It’s time to wake it back up gently with an A/C tune-up, designed to boost its energy efficiency and help it run smoothly all year. Tune-Up Benefits: • Prolong Equipment Life • Boost Energy Efficiency Spring Plumbing Promotion Has your water heater seen better days? If it’s not working as well as it used to, contact W.C. Eshenaur & Son, Inc. for a high-efficiency upgrade! Plus, you’ll save $50 when you use our spring promo. Expires 6/15/19.

September 19, 2018 WELCOME, FALL! To Our Dear Customers, As we gear up for another cold fall season, I would like to extend a warm thank-you from my team to all of our customers, who allow us the privilege of keeping your homes comfortable year after year. Though we don’t know what the temperature or weather will look like this heating season, we can guarantee that our exceptional customer service and desire for perfection will remain the same. We are committed to the comfort and satisfaction of all of our customers, which is why we always strive to go the extra mile and do everything we can to keep you warm and safe each year. As the chilly fall weather moves in, you can know and trust that we will continue to provide you the exceptional customer service and premium heating fuel that you’ve come to know and love. In this edition of our newsletter, you can nd information on budget plans, oil tank insurance, heating installations, and some simple and useful household remedies you can use in your home or business this season. We look forward to serving you for another wonderful heating season. From all of us at  W.C. Eshenaur & Son, Inc., thank you for allowing us the pleasure of being your full-service HVAC provider. Sincerely, Craig Eshenaur Budget and Payment Plans Budget Plan We estimate the amount of fuel that your home will use throughout the year based on previous years’ usage and divide it by 11 to find your monthly rate! To make this plan even better for you, we let you choose if you’d rather be a will-call or automatic delivery customer. You choose the method of delivery that suits your family best so you are ensured optimum comfort and stress-free care. Ready Reserve: A Pre-Buy Option We estimate your anticipated annual fuel usage based on previous years’ usage. Then, we find the lowest price from our suppliers and order the amount your home needs. This price is generally 5¢-10¢ less than on-demand delivery prices. To guarantee the rates, you pay for all of your fuel upfront while we store your fuel for you for the entire heating season. Price Cap Plan When enrolling, you sign up to receive your fuel for a predetermined price per gallon. If the cost of fuel goes above this, you CONTINUE to pay the previously agreed upon price per gallon. If it goes below, you pay the lower price! Additionally, you can enjoy our automatic payment program that uses your debit or credit card. With this plan, you can be enrolled in FREE automatic delivery! Never worry about running out of oil. Important Facts about Carbon Monoxide Many people aren’t aware of carbon monoxide’s odorless, colorless danger, which can be toxic to humans who are exposed to the chemical in high doses or for an extended time. If more than one person in the same household is simultaneously experiencing any of these symptoms, suspect a carbon monoxide leak and treat it immediately: dizziness, headache, chest pain, memory loss, nausea and vomiting, or difficulty breathing. We can’t stress enough the toxic effects of exposure to carbon monoxide. If you suspect a carbon monoxide leak in your home, immediately open windows and doors for ventilation, turn o your stove and other combustibles, and remove people from the affected area. Patients should be treated by a medical professional as soon as possible. Many lives could be saved if residents could learn to recognize and prevent daily dangers that could lead to carbon monoxide poisoning. Along with installing a carbon monoxide detector in your home, having your home heating system checked before every heating season can increase the safety of your home. NO HEAT Checklist Check burner switches and be sure they are in the “on” position. There here is one near the burner and usually one at the top of the basement stairs. Is there enough fuel in your tank? Is the thermostat set above the current room temperature and on the heat setting? If your thermostat is electronic, are the batteries dead? Check the fuse boxes for blown fuses or the circuit panel for tripped circuits. Turn the main power switch off and wait a few seconds, then turn it back on again. For oil systems, press the RED reset button on the safety control one time only. If you are still without heat, give us a call at (717) 236-5031. TankSure Protection The TankSure® Program allows you to be proactive in your old tank replacement, and keep your home and property safe. It’s often hard to tell how safe and strong an oil tank is, because they corrode and rust from the inside out. While the exterior of the tank may look perfect, the inside could be dangerously thin. To prevent and remedy this unfortunate situation, ultrasonic technology is used to test the integrity of your tank. This program allows us to keep tabs on the strength of your oil tank, keeping your family, home, and property safe. This not only protects what you love most, but keeps more savings in your wallet. You can earn… $1,000 toward tank replacement for qualifying tanks $200 toward tank replacement for disqualifying tanks Call W.C. Eshenaur & Son, Inc. at (717) 236-5031 to register for TankSure® today! You’ll be glad you did. SIMPLE HOUSEHOLD REMEDIES A smear of honey on a small wound can promote healing and prevent scarring. Use an old wine rack in your bathroom to hold rolled-up bath towels! Cute and functional. Does your pooch have cracked or sore paws? Soak them in an Epsom salt bath for relief. Microwave a bit of lemon juice. The evaporation will let you wipe down your appliance easily. Attach a CD holder horizontally to the wall for a stylish and convenient shelving unit. To reverse cavities and strengthen enamel, eat dark green vegetables and avoid fruit.

April 3, 2018 WHAT’S NEW AT W.C. ESHENAUR & SON, INC. Dear Valued Customer, It’s safe to say we are all looking forward to sunny days and warmer temperatures after this past winter. Record-breaking stretches of below-freezing temperatures and back-to-back Nor’easters kept Pennsylvania residents on their toes – and then some. Despite the unpredictable weather, we’re happy to say that W.C. Eshenaur & Son, Inc. customers were still able to save on energy costs, receive prompt fuel deliveries, and stay safe and warm. Now that we’ve made it through this winter, let’s bring on that spring thaw! 90 Years of Service. W.C. Eshenaur & Son, Inc. has been serving the greater Harrisburg, PA community for nine decades. We couldn’t have reached this important milestone without you! We are grateful for our customers’ continued support and look forward to meeting your home comfort needs for years to come. Invest in High-Efficiency. Upgrading to new high-efficiency heating or cooling equipment will not only improve your family’s comfort; it can also help lower your energy usage, which translates into lower energy bills. Spring is the perfect season to upgrade and save with seasonal specials. Stay Cool and Save. Beat the heat this summer with cooling equipment you can count on. Central A/C integrates seamlessly with existing ductwork to provide even whole-home cooling while cutting energy costs. No ductwork? No problem! Ductless mini-split systems are the perfect solution, offering zoned room-by-room cooling from sleek, unobtrusive units. As you begin to prep for the warmer months ahead, know that W.C. Eshenaur & Son, Inc. is right there with you. We will continue to add technology advancements, technician trainings, and premium products to our offerings to uphold our commitment to your home comfort throughout 2018 and beyond. Sincerely, Craig Eshenaur A DEAL YOU’LL NOTICE ON EQUIPMENT YOU WANT Ranked #1 in reliability, American Standard Heating & Air Conditioning is the industry leader in home comfort. So reliable, in fact, that you never have to think about it. Now you can save even more with the SET THE STANDARD sales event! AMERICAN STANDARD HEATING & AIR CONDITIONING Setting the standard for heating and cooling with benefits like: Whisper-quiet operation Long equipment lifespan Significant energy savings Humidity and comfort control Manufacturer’s warranty protection And so much more Up to $1,000 INSTANT REBATE* OR 0% APR for 36 MONTHS** Learn more about instant rebate offers or call us at (717) 236-5031 for details. *See your independent American Standard Dealer for complete program eligibility, dates, details and restrictions. Special financing offers OR instant rebates from $100 up to $1,000 valid on qualifying equipment only. Offers vary by equipment. All sales must be to homeowners in the United States. Void where prohibited. See your independent American Standard Dealer for complete program eligibility, dates, details and restrictions. Special financing offers valid on qualifying equipment only. All sales must be to homeowners in the United States. Void where prohibited. **The Wells Fargo Home Projects credit card is issued by Wells Fargo Bank, N.A., an Equal Housing Lender. Special terms apply to qualifying purchases charged with approved credit. The special terms APR will continue to apply until all qualifying purchases are paid in full. The monthly payment for this purchase will be the amount that will pay for the purchase in full in equal payments during the promotional (special terms) period. The APR for Purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For new accounts, the APR for Purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. This information is accurate as of 3/13/2018 and is subject to change. For current information, call us at 1-800-431-5921. Offer expires 6/30/2018. SCHEDULE YOUR TUNE-UP, WATCH THE SAVINGS STACK UP Whether you stay cool with central air or a ductless mini-split, it’s critical to schedule annual maintenance to ensure your system runs efficiently throughout the summer. Join us in celebrating our 90th year in business by saving money! Tune-Up Price: $99.95 $90.00* Lower energy bills and usage Reduced risk of a breakdown during the hottest days of summer Extended equipment lifespan Better indoor air quality and comfort BEAT THE SUMMER RUSH! TAKE CARE OF YOUR A/C TUNE-UP BEFORE WARM WEATHERIS HERE TO STAY – SCHEDULE MAINTENANCE TODAY! Backup Generator: Your Best Plan B Just because temperatures are rising in the Northeast doesn’t mean storm season is over. In fact, spring and summer can bring on some pretty wild weather, which can often lead to power outages. Weather any storm with a Generac® home generator. We are proud to be a certified dealer, installer, and service provider for Generac systems. Here are just a few of the reasons to protect your home with a Generac: #1 selling brand of home backup generators 24/7 customer support Powers directly to your home Automatic operation Incorporates seamlessly with home propane supply Don’t wait until you lose power to realize how valuablea whole-house generator system can be. Call us at (717) 236-5031 to learn more! Protection at the Right Price No heat in the middle of the night? A/C breakdown on the hottest day of the year? No sweat! When you enroll in one of W.C. Eshenaur & Son, Inc.s’ tailored heating or cooling service plans, you gain peace of mind all year long. Our Heating and Cooling Maintenance Plans are designed to keep your HVAC systems running smoothly and offer premium support, like priority service and parts discounts, just in case. Heating Oil Propane Natural Gas Air Conditioning Heat Pump Water Heater Fireplace Generator Learn more about Heating and Cooling Maintenance Plans. Cheers to 90 Years! W.C. Eshenaur & Son, Inc. is proud to celebrate 90 years in business serving Harrisburg, PA and the surrounding communities. Over the years, our services have expanded to meet the growing home comfort needs of our customers. But, one thing has never changed: our commitment to you. W.C. Eshenaur & Son, Inc. is the local home comfort provider that you can count on for propane, heating oil delivery, plumbing, HVAC systems, professional service, and more. We will always be here when you need us.

October 6, 2017 A LETTER FROM OUR TEAM To Our Dear Customers, As we gear up for another heating season, we would like to extend a warm thank-you to all of our customers who allow us the privilege of keeping your homes comfortable year after year. While even the weatherman can’t predict what winter will bring for the 2017-2018 season, we can confidently predict that our standard of dedicated customer service will stay the same. We are committed to continuing to provide the best possible quality and value for each and every customer. When cold temperatures arrive, you can trust that we will be prepared to keep your home as warm and comfortable as possible. In this edition, you’ll nd several industry insider tips to further guarantee your family’s comfort and safety all season long. From new equipment recommendations to the perks of choosing a full-service provider, here you’ll find the latest on how you can prep for another Pennsylvania winter and increase your home comfort while saving money on fuel costs. We wish you and your family a safe and happy heating season. Warm Regards, Craig Eshenaur Up to $1,000 Instant Rebate* or 0% APR for 36 Months** ADDITIONAL DEALS With two different bundles available, you can make this deal even better. When a bundle is added to your system purchase, take advantage of enhanced rebates up to $1,500 or 0% APR for 48 months.** That’s setting the standard. American Standard Heating & Air Conditioning is an industry leader, ranking #1 in reliability.*** The only other thing you could ask for is a really good deal. Well, we’ve got that too. Learn more about sales event information. *See your independent American Standard dealer for complete program eligibility, dates, details and restrictions. Special financing offers OR regular rebates from $100 to $1,000 with the potential to add a $200 and/or $300 bonus valid on qualifying systems only. All sales must be to homeowners in the United States. Void where prohibited. **The Wells Fargo Home Projects credit card is issued by Wells Fargo Financial National Bank, an Equal Housing Lender. Special terms apply to qualifying purchases charged with approved credit. The special terms APR will continue to apply until all qualifying purchases are paid in full. The monthly payment for this purchase will be the amount that will pay for the purchase in full in equal payments during the promotional (special terms) period. The APR for Purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For new accounts, the APR for Purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. This information is accurate as of 6/1/2017 and is subject to change. For current information, call us at 1-800-431-5921. Offer expires 12/31/2017. ***In July 2016, readers of a national product testing and research magazine rated American Standard Heating & Air Conditioning’s air conditioners and heat pumps as the most reliable brand among leading manufacturers. Is It Time to Upgrade Your Furnace or Boiler? As important as it is to get your heating system tuned every year, it’s also important to realize when it’s time to replace your equipment. If your boiler or furnace is 10-15 years old, chances are that you need an upgrade. Today’s advances in technology make it even more worthwhile to replace your old heating system with a new energy-efficient model. Reduce energy costs Decrease risk of unforeseen breakdowns Improve overall home comfort Increase efficiency by 20%-40% Lessen your carbon footprint See why so many homeowners are choosing now to upgrade. Enjoy added value to your home and peace of mind with heating equipment installed by W.C. Eshenaur & Son, Inc. Call us at (717) 236-5031 today! CHOOSE A FUEL PROVIDER YOU CAN COUNT ON When it comes to selecting an energy supplier, it’s always important to do your research. As you compare companies in your area, it may seem appealing to opt for a discount provider. Before you commit based on reduced delivery prices, take a step back and weigh your options. Discount providers actually offer customers little to no added benefits, aside from slightly reduced pricing. On the other hand, full-service suppliers are prepared to meet customer priorities like reliability, safety, convenience, and fair prices to boot. Here are some of the valuable perks a full-service supplier can offer: Automatic Delivery Whatever winter brings, you can always rest easy knowing your fuel tank is full. 24/7 Emergency Support Equipment issues? Don’t panic! You can reach your local HVAC experts any day, any time. Service Under One Roof Enjoy complete convenience with all of your home comfort services just one call away. Routine Maintenance Annual tune-ups and equipment service can greatly improve efficiency and lower energy costs. WATER TREATMENT & FILTRATION SOLUTIONS Is hard water an issue in your home? Solving the problem is easier than you think! Installing a water treatment system is an affordable way to significantly improve your water quality and day-to-day lifestyle. There are water softening and filtration systems available for all property types and budgets. Say goodbye to excess buildup in appliances and unpleasant water odor or taste. The many benefits of water treatment include: Safer drinking water Easier cleaning of sinks and bathtubs Cleaner dishes and silverware Extended lifespan of water appliances Savings on monthly energy costs Contact us to learn more about our water treatment and filtration services! Community Trivia We’re proud to serve homeowners and business owners across the Greater Harrisburg, PA region. What better way to show our appreciation for the Central Pennsylvania community than with a few facts about the area we are happy to call home? What national trail curves through the heart of the Hershey Harrisburg Region? Which Harrisburg landmark is the longest stone masonry arch railroad bridge in the world? When were the iconic Kiss Lamps in Hershey, PA first installed? CLEAR A PATH As we prepare for another snowy season, we’d like to take a moment to thank all of our customers last winter who took the time to clear a path for our delivery drivers. Not only does providing an adequately plowed driveway allow for safe passage, but shoveling a path to your tank and ll and vent pipes leaves room for our employees to work safely and efficiently. We ask to please do us the same consideration this coming winter. Thank you! Answers: 1. The Appalachian Trail, 28 miles out of 2200! 2. The Rockville Bridge 3. 1963

March 31, 2017 WHAT’S NEW AT W.C. ESHENAUR & SON, INC. Dear Valued Customer, Another winter is in the books—although I can’t say we had a lot to complain about. This season brought bouts of milder temperatures, and consumers were yet again able to take advantage of lower fuel prices. Because of these factors, many of our customers spent significantly less on heating costs, providing the opportunity to reinvest those winter energy savings in your home comfort for the future. Upgrade and Save. Installing a new, high-efficiency heating system or water heater not only improves the comfort of your home; it also reduces fuel consumption, helping you to save even more on annual energy costs. Beat the Heat. Get smart about cooling during summer months. An energy-efficient central air conditioning system will cut overall energy costs, while a ductless mini-split system cools by zone, allowing you to cool sections of your house on demand instead of the entire home at once. Invest in Peace of Mind. Enroll in a heating or cooling maintenance plan to ensure your home and family’s year-round comfort. Plus, take advantage of annual tune-ups, emergency/priority service, parts discounts, and more! We’re investing this spring, too—we’ll continue to invest in the latest technologies, technician trainings, and service equipment so that we can provide the best possible service to our customers throughout 2017 and beyond. Sincerely, Craig Eshenaur MORE COMFORT, MORE WHATEVER YOU WANT Ranked #1 in durability, American Standard® gives you so much more than just heating and cooling: consistent comfort, cleaner air, and great customer service. But now you can get even more, and have more to spend on bigger things, with the GET MORE sales event! *See your independent American Standard dealer for complete program eligibility, dates, details, and restrictions. Special financing offers OR instant rebate from $100 up to $1,100 valid on qualifying systems only. All sales must be to homeowners in the United States. Void where prohibited. **The Wells Fargo Home Projects credit card is issued by Wells Fargo Financial National Bank, an Equal Housing Lender. Special terms apply to qualifying purchases charged with approved credit. The special terms APR will continue to apply until all qualifying purchases are paid in full. The monthly payment for this purchase will be the amount that will pay for the purchase in full in equal payments during the promotional (special terms) period. The APR for purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For new accounts, the APR for purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. This information is accurate as of 11/01/2016 and is subject to change. For current information, call 1-800-431-5921. O-er expires 6/30/17. A/C MAINTENANCE TRANSLATES TO BIG SAVINGS Whether you have a central air conditioning system or a ductless mini-split cooling your home, it’s critical to schedule an annual tune-up to ensure your system runs effectively and efficiently throughout the summer months. Other great benefits of annual A/C maintenance include: Reduce your energy consumption and costs Avoid system malfunctions during the hottest days of summer Extend the life of your equipment Improve indoor air quality GET YOUR A/C READY BEFORE THE FIRST HEAT WAVE HITS- CALL US AT (717) 236-5031 TO SCHEDULE YOUR A/C TUNEUP NOW! BRAVE EVERY STORM WITH A HOME GENERATOR Warmer weather systems can bring some pretty wild storms, which means a power outage can occur at any time. Protect your home and gain peace of mind with a Generac® home generator. We’re proud to be a certified dealer, installer, and service provider for Generac systems. Here are just a few of the reasons you can count on a Generac for your home: ✓ The #1 selling brand of home backup generators ✓ Automatic operation ✓ Incorporates seamlessly with home propane supply ✓ Powers directly to your home ✓ 24/7 customer support Don’t wait for a storm to knock out your power supply to realize just how easy and valuable it is to add a whole-house generator system. Call us at (717) 236-5031 to learn more! NEED A PLUMBER? LOOK NO FURTHER. Trust in our team of certified plumbers to help with any plumbing need in your home. No job is too big or too small—our in-house experts are available to solve any problem! ✓ Low water pressure ✓ Fixtures ✓ Drips and leaks ✓ Remodeling ✓ Installation and replacement ✓ Water pumps ✓ Drainage ✓ And more! LEARN MORE ABOUT THE PLUMBING SERVICES WE OFFER HERE. TEST YOUR HOME ENERGY KNOWLEDGE! If you have a programmable thermostat in your home and set the temperature back by 10°F for 8 hours a day, by how much can you lower your annual heating and cooling costs? A) 3%     B) 5%     C) 10%     D) 15% INTERESTED IN FINANCING? We’ve teamed up with Wells Fargo to bring our customers convenient financial options when upgrading to new American Standard equipment. Learn more here. The answer is C) 10%. Setting back the temperature when you are out of the house or sleeping at night is the perfect time to cut back on energy without sacrificing your comfort!

September 8, 2016 A LETTER FROM OUR TEAM To Our Dear Customers, We hope you’ve all enjoyed a wonderful summer filled with family gatherings, BBQs with friends, days in the pool, and all of the other fun activities that summer has to off-er. As we look ahead to the fall, the entire W.C. Eshenaur & Son, Inc. team has been busy preparing for the upcoming heating season. We’re getting oil and propane heating systems tuned up and ready to go, new high-efficiency furnaces and hot water tanks installed, pricing plans confirmed, and much more. We’d like to help our customers get ready for the heating season, too. Inside this newsletter we’ve put together information that we hope you’ll find to be of value, including: Heating system deals from American Standard Simple tips to prepare your home for the arrival of cold weather An in-depth look at our new Price Cap Plan Upcoming community events And other helpful information (including a chance to win a $100 W.C. Eshenaur & Son, Inc. gift card!) If there’s anything we can do to help you get your home ready for the cold weather seasons, please don’t hesitate to give us a call at (717) 236-5031. We’re happy to be of service any way we can. All the best, Craig Eshenaur W.C. Eshenaur & Son, Inc. in the Community Come say hello to the W.C. Eshenaur & Son, Inc. team at the Marysville Sesquicentennial Parade on September 24th. Our own Wally Eshenaur, great grandson of company founder Walter C. Eshenaur, will be driving one of the original heating oil delivery trucks from the 1950s that he recently refurbished. You can find event details on Facebook—just search for “Marysville Sesquicentennial Parade” in the search box. AN OFFER THAT’LL GET YOU MORE THAN A QUARTER BACK. To celebrate being voted #1 by our fans†, American Standard Heating & Air Conditioning is offering some fantastic fall deals. Win big time when you purchase a qualifying system. But talk to your independent dealer soon, because after Dec. 31st, it’s game over. † Readers of a national product testing and research magazine rated American Standard Heating & Air Conditioning’s natural gas furnaces, air conditioners, and heat pumps as the most reliable brand among leading manufacturers. * Special financing offers OR instant rebate from $100 up to $1,100 valid on qualifying systems only. All sales must be to homeowners in the United States. Void where prohibited. ** The Home Projects and Home Projects® Visa® credit cards are issued by Wells Fargo Financial National Bank, an Equal Housing Lender. Special terms apply to qualifying purchases charged with approved credit. The special terms APR will continue to apply until all qualifying purchases are paid in full. The monthly payment for this purchase will be the amount that will pay for the purchase in full in equal payments during the promotional (special terms) period. The APR for Purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For new accounts, the APR for Purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. If you have a Visa card and you use it for cash advances, the cash advance fee is 5.00% of the amount of the cash advance, but not less than $10.00. This information is accurate as of 07/01/2016 and is subject to change. For current information, call us at 1-800-431-5921. O-er expires 12/31/2016. © 2016 American Standard Heating & Air Conditioning. All rights reserved. Convenience and Simplicity with W.C. Eshenaur & Son, Inc. Online Did you know that you can stay connected to W.C. Eshenaur & Son, Inc. at any time and from anywhere? Visit Eshenaurs.com and discover the convenience of our online accounts. Register for an Online Account. Sign up to manage your account online where you can make payments, set up auto pay, order fuel, schedule service, and more—all at your convenience. Register for an Online Account Sign Up for E-Billing. Instead of paper statements, we’ll send you an electronic statement. Not only will you get your statement right away, but you can also feel good about helping the environment. Sign Up for E-Billing Like Us on Facebook. Not only are we online; we’re also social! Visit our Facebook page by entering @Eshenaur into your search bar and like our page to get exclusive deals, the latest news, and helpful tips. 5 WAYS TO PREPARE FOR WHAT COMES NEXT… Like it or not, it’s that time again. Time to say goodbye to summer temperatures and hello to crisp, cool, fall weather. Yes, it’s officially the start of the heating season. Are you prepared? Here are fi-ve quick and easy tips to get your home ready for the fall so you can be warm when the cold weather strikes. Winterize Your Windows and Doors. Swap out your screens for storm windows and doors. Also, check around the window and door frames for any cracks or leaks and seal them with caulk ahead of time to avoid cold air drafts. Drain Hoses and Irrigation Systems. Your home isn’t the only place that needs attention before cold weather—your yard needs some TLC, too. Be sure to drain all hoses and store them inside. Turn off any exterior faucets. If you have an irrigation system, drain those hoses as well and ag any sprinkler heads for snow removal purposes. Protect Your A/C System. If you have a central air conditioner system, be sure to cover any outdoor units for the winter. Schedule Your Heating System Tune-Up. Don’t wait until your heating system is working full time to schedule a tune-up. Getting a tune-up in advance of the heating season ensures that your system will run- effectively and efficiently all winter long. Plus, you’ll enjoy lower energy bills and a warmer, more comfortable home. Enroll in a Heating System Maintenance Plan. Keep your heating system running in peak condition and prevent unforeseen costly breakdowns with an affordable Heating System Maintenance Plan from W.C. Eshenaur & Son, Inc.. Whether you have an oil or gas system, these plans will keep you covered year-round. Call us today to enroll! Schedule Your Heating System Tune-Up Wouldn’t it be nice to never pay more than $2.349 per gallon for heating oil during the 2016-2017 heating season? With our Price Cap Plan, you don’t have to! Here’s How It Works: Contact us to enroll in our Price Cap Plan* If the price of heating oil drops below $2.349/gallon, you pay the LOWER market price for your heating oil. If the price of heating oil exceeds $2.349/gallon, you CONTINUE to pay $2.349/gallon. Enjoy stabilized pricing from now until May 31, 2017. For those customers who have historically participated in our Pre-Buy program, we encourage you to consider the Price Cap Plan. It offers the same benet of price stability, but unlike the Pre-Buy plan, you’ll always pay the lower price for fuel if the market drops below the capped price. *Includes a $139 program fee. View Price Cap Plan We Want Your Feedback, and to Give You $100! Here at W.C. Eshenaur & Son, Inc., while we’re proud of the high-quality services we provide, we’re always looking to improve as a company. We invite you to take a few minutes to complete our Customer Survey, which can be found at Eshenaurs.com/customer-satisfaction-survey. Everyone that fills out the survey between now and November 30th will be entered to win a $100 W.C. Eshenaur & Son, Inc. gift card. Good luck! We Want Your Feedback!

April 6, 2016 WHAT'S NEW AT W.C. Eshenaur & Son, Inc.' Dear Customers, Happy spring! Thinking back to the winter of 2014-2015, we can’t say we had too much to complain about during the 2015-2016 season. Sure, we dealt with our share of snow storms and cold snaps—but after all we dealt with last year, a “typical” winter season this year was a welcome reprieve! All in all, we’re happy to see winter behind us as we plan ahead for warmer weather. We would like to take a moment to thank our loyal customers for your patronage this winter. Your continued support is why we’ve been able to stay in business for nearly 90 years. It was especially nice to be able to offer low fuel prices to all of our customers this heating season. While we can never predict for certain where prices will be headed in the future, we hope that you were able to take advantage of this season’s savings—whether it was to put a little more back in your pocket, reinvest in your home, or take a much-needed vacation. You may have noticed that we launched a new, user-friendly website in January, which allows our customers to have better access to company information and services on demand. Here are some of the notable new or improved features on www.Eshenaurs.com: Online Account Access. We encourage each of our customers to manage their account online which gives you the ability to make payments, set up auto pay, order fuel, schedule service, and so much more! Mobile-Friendly. Conveniently access your account or request service while you’re on the go through our new mobile-friendly site. Search Box. Looking for something specific on our site? Use a keyword search for instant answers! Request Service. No need to wait for regular business hours to schedule an appointment; simply fill out the form and we’ll get you in our books. E-Billing. Get your bill faster and more conveniently with our electronic statements—and do something good for the environment. We hope that you’ve been enjoying the improved experience on our website. If you have any questions, please don’t hesitate to call us. Warmly, Craig Eshenaur President Get Ready for Summer and Take Advantage of Cool Savings We know you’re certainly ready for summer, but is your home? Your air conditioning unit has been sitting idly for several months, and when the dog days of summer hit and it’s time to crank up the air, you want to be sure your unit is running in top condition. That’s why now is the perfect time to have a technician come to your home for a quick system tune-up. Here are just some of the ways your system will benefit from a tune-up: Maximize air flow and efficiency, which in turn improves performance and saves you money on your energy bills Minimize the need for unwanted repair and service calls Increase the lifespan of your unit through proper maintenance Enjoy better indoor air quality by removing debris, dust, and unhealthy particles that can build up in your system Schedule Service Save Even More with an A/C Maintenance Plan Whether you have a central A/C unit or a ductless mini-split, our team can keep your system running smoothly all summer long— choose from one of our A/C maintenance plans and get your system as ready for summer as you are! Plus, if you have a ductless mini- split system, you can save extra when you combine your A/C plan with your existing heating system plan. Learn More Ask the Experts W.C. Eshenaur & Son, Inc.’s Plumbing Department Q: What Can/Can’t I Put in My Garbage Disposal? We’ve installed many disposals over the years, and we’re always asked the same question: “So, what exactly CAN I put in here?” Most all biodegradable food products can be put into a garbage disposal, with a few exceptions. Wondering if an item can/can’t go down? Here are some of the top items of question regarding food disposal: CAN: Eggshells, small fruit pits, small bones. These items can help to clean your disposal by scraping away deposits and buildup. CAN’T: Bleach and drain cleaners. The chemicals can damage blades and pipes. Try Borax, a natural sink cleaner and sanitizer, instead. CAN (SPARINGLY): Fat and grease. Although it’s best to avoid putting fat and grease down the disposal when possible, it’s okay for small amounts to go through. Just be sure to run cold water so they harden into solid pieces when they go into the grinder (hot water will temporarily dissolve the fat, which in turn can accumulate in your drain line). CAN’T: Corn husks or foods with high-fiber content (e.g., celery stalks, onion skins, artichokes). Fibers can get tangled and jam the disposal motor. CAN: Ice. Ice is actually a great way to clean and scour the disposal while simultaneously sharpening your blades. Just be sure to use small/medium cubes. CAN’T: Glass, plastic, paper, or metal. This includes bottle caps, paper napkins, and pieces of aluminum foil. We know most of these items go down accidentally (including silverware)—consider investing in a drain cover for times you’re not using your disposal to avoid surprises in your system. Also, be sure to run cold when using your disposal in order to push the contents through the drain lines. And if you’re attempting to grind a large food item, consider cutting it into smaller pieces before putting it in the system to avoid clogging. These tips will help to keep your disposal running smoothly for years to come! And if you DO end up with a clogged drain or mangled grinder blade, give us a call and we’ll be happy to come fix the problem. Learn more about our plumbing services! Save on Plumbing Services! General Plumbing Repairs Well Service & Water Treatment Septic Repairs Sewer & Drain Cleaning And more! Schedule Service A Look Back at the 2015-2016 Heating Season During the 2015-2016 heating season, both oil heat and propane customers enjoyed low home heating fuel prices. Oil heat customers saw some of the lowest prices in 13 years as the price of crude oil dipped under $30/barrel. These prices amounted to sizable savings on this season’s energy bills. Why were oil prices lower this season? Prices continued to drop during the peak months of the heating season for several reasons, but a few of the key reasons include: High Supply. Oil supply remained high in 2015 and during the early months of 2016 as the Organization of the Petroleum Exporting Countries (OPEC) showed no signs of capping production. In fact, at the end of 2015, OPEC was producing more barrels per day than previous months. Warmer Temperatures. While by no means a warm winter, factors like El Niño kept temperatures seasonable, reducing fuel consumption in homes throughout the country. Better Technology. Every year, heating systems become more and more efficient as technology improves, which translates to lower consumption. Even small steps like annual system tune-ups can have a positive impact your system’s efficiency. Greater efficiency means higher savings in the long run. Make the Most of Your Energy Savings While it’s certainly tempting to take your energy savings from this heating season and do something fun—take a vacation, go on a shopping spree, have a fancy night out on the town—you should also consider reinvesting those savings back into your home’s energy efficiency plan. Doing so will save you even more in the long run. How so? If you put that money toward energy efficiency upgrades and a new high-efficiency heating system, you can often cut your fuel bills in half. Upgrading to high-efficiency equipment also adds value to your home. So instead of a spending your savings in the short-term, invest in higher savings for the long-term. Give us a call today to discuss upgrade options for your home! Avoid Price Volatility with Pricing Plans While we continue to enjoy lower fuel prices, there is no way to predict where they will end up in the future. Avoid paying high energy bills during the heating season with a pricing plan: Budget Plan Instead of paying for the majority of your energy costs during the peak heating season, choose to evenly distribute your fuel payments throughout the year. This keeps your bill predictable and even. Ready Reserve (A Pre-Buy Option) Instead of purchasing the bulk of your fuel during peak winter months when rates tend to climb, purchase your fuel during the off-season for a guaranteed fuel supply all winter. No price hikes, no surprises. Price Cap Plan Choose the number of gallons you would like to purchase under a capped price and pay that amount. If the market price drops below your capped price during the season, you pay the lower rate. If it goes above the capped price, you don’t pay a penny more! Click here to learn more about these plans. Discover the Advantages of Propane for Everyday Use Did you know propane is a domestically produced product? This versatile and efficient fuel can be used in many different ways other than home heating, for both indoor and outdoor living spaces. Indoor Uses: Hot water heating Cooking appliances Clothes drying Fireplaces/Fireplace inserts Generators Outdoor Uses: Gas grills Space heaters Pools/Hot tubs Fireplaces/Fire pits At W.C. Eshenaur & Son, Inc., we have been delivering propane to our customers for over a decade and offer a range of propane services, from system installations to maintenance, residential and commercial delivery, and more. Trust the experts for all of your propane needs. Give us a call today!

November 24, 2015 A Letter From Our Team To Our Dear Customers, We at W.C. Eshenaur & Son, Inc. are happy to welcome our new Sadler customers! We have been working tirelessly to provide outstanding customer service, the best products, and overall satisfactions for years, and we look forward to extending those same services to our newly welcomed customers. If you have any questions or concerns about the recent transition, please feel free to call our office directly. Our current patrons have counted on our propane and heating oil delivery services for decades. In addition to delivering energy, we also take great pride in truly being a one-stop shop for your home comfort. We specialize in heating and cooling equipment services as well as solutions for all of your plumbing needs. For your convenience, we also offer the ability to enroll into our service plans as well as provide you with multiple payment options. You will never worry about your heating, cooling, or plumbing systems with W.C. Eshenaur & Son, Inc. at your side, and we are anxious to show you our commitment to quality. We have had an exciting year; we’ve been actively growing and gaining more and more attention throughout the home comfort services industry. W.C. Eshenaur & Son, Inc. is proud to inform you that our hard work and commitment has paid off as we have been acknowledged by the Central Penn Business Journal as a top company in the area! We would like to thank our wonderful customers, without whom we would never have been able to earn such recognition. Our family at W.C. Eshenaur & Son, Inc. looks forward to servicing all of your home comfort and fueling needs for this upcoming heating season, and we truly thank you for your business. Sincerely, Craig Eshenaur Then and Now This year marks our 87th year in business serving the Greater Capital City region! We are proud to be a locally-owned company with both third and fourth generation members contributing to the business. Six years ago, Wally Eshenaur, the great grandson of Walter C. Eshenaur, began a side project to restore one of the original heating oil delivery trucks used by the company in the 1950s. While the revamped truck won’t be making any deliveries this upcoming heating season, we are proud to showcase our history. John Doyle Plumbing Manager Ask the Expert Q: What plumbing services do you offer? A: Our plumbing department provides over 100 years of combined experience to ensure that every job we do is executed correctly and quickly, specializing in: Low Water Pressure Kitchen/Bathroom Remodeling Water Treatment/Backflow Well Services Sewer and Drain Cleaning Line Locating Additional Commercial Services If you would like more information, feel free to contact us: your friendly, neighborhood plumbers. Q: How can I quickly lower my water bill? A: The easiest way to lower your water bill is to reduce consumption – turning off the faucet as you brush your teeth, running your dishwasher when full, and fixing leaks and drips. But, there are upgrades you can install throughout your house to help with this, too! We like to encourage our customers to install some of these products: Low-Flow Shower Heads Low-Flush Toilets Energy-Efficient Washing Machines On Demand Water Heaters You’d be surprised how all of these little things add up to big savings. Q: What is the difference between hard and soft water? A: This is a great question and, depending on what kind of water you have, can change what kind of appliances you may or may not want to invest in. Hard water contains a significant amount of dissolved minerals which can lead to scaling and clogging of containers and pipes, creating inefficiencies or damage. Soft water simply has lower instances of these minerals, leaving less likelihood of scale deposits and damage to appliances. If you have concerns about how hard your water may be, or if you have any questions concerning hard water and your appliances, please contact us and we will happily answer your questions. Request Plumbing Service One Company, One Family, One Stop W.C. Eshenaur & Son, Inc. means quality. We have everything your home needs – all delivered to you with exceptional service, premium products, and our reliable and friendly staff ready to serve you at a moment’s notice. Over the last 87 years, we have tried to embody and execute the services needed by the people of Central Pennsylvania, thus we have comprised ourselves of the products and services you see listed. We hope to continue to be a strong, friendly, and competitive force in the community that strives to continually improve and expand upon our services to better suit our friends and neighbors. Energy Products Propane Delivery • Heating Oil Delivery • Geothermal Solutions Home Comfort Services Installation, Maintenance, & Repair for Heating Oil, Propane, & Air Conditioning Systems • Plumbing & Water Treatment • Generator Installation and Service Maintenance Plans Propane • Natural Gas • Heating Oil • Heat Pumps • Air Conditioning • Water Heaters • Generators Commercial Services HVAC • Plumbing • Welding • Sheet Metal Up to $1,100 In Instant Rebates* or 0% or APR for 36 Months** From the #1 voted natural gas furnace, air conditioner, and heat pump manufacturer American Standard Is the All-Star Champions of Heating and Cooling Equipment Touchdowns! This year’s MVP belongs to our Excessive Celebration Sale – yeah, you heard right. With up to $1,100 in instant rebates or 0% financing for THREE YEARS, how could you NOT get flagged after such a playbook score? Now until December 31, when you purchase a complete American Standard heating and cooling system from W.C. Eshenaur & Son, Inc., you can revel in 0% financing for 36 months or $1,100 in rebates. Teaming up has never felt so good! W.C. Eshenaur & Son, Inc.s’ pro-league has the knowledge and skills to help you find the best pick for you and your fellow teammates. American Standard makes top-quality furnaces, mini-splits (heat pumps), air conditioners, and more with efficiencies that will save you money in energy costs every season. When you upgrade, you’ll also experience: Whisper-quiet operation Up to 40% energy savings Humidity and comfort control Built-to-last equipment Lower maintenance costs Manufacturer’s warranty protection So grab that pigskin, strap on your helmet, and hit the field with W.C. Eshenaur & Son, Inc. and American Standard. This game doesn’t last forever (ends December 31, 2015), so take advantage today! Find out why Excessive Celebration is the best thing that could ever happen to you and your investment in your home. Click below to schedule a free estimate. Schedule Estimate Products are eligible based on availability and must be sold/installed/claimed during the promotion period. No substitutions or exceptions. Eligibility is based upon an American Standard Heating & Air Conditioning comfort system configuration and use of American Standard products. Must bundle all products listed in selected category to be eligible for instant rebate. Dealer must use Financing Codes above. Dealer will be responsible for the full financing charge and receive reimbursement via PCC. Please refer to the equipment chart for qualifying systems. Rebates and Financing Discounts are mutually exclusive. © 2015 American Standard Heating & Air Conditioning All rights reserved †Readers of a national product testing and research magazine rated American Standard Heating & Air Conditioning’s natural gas furnaces, air conditioners, and heat pumps as the most reliable brand among leading manufacturers. See your distributor for Sales Plan information. Up to$ 1,100 In Instant Rebates* or 0% APR For 36 Months** WE’VE TEED UP A GREAT OFFER FOR FALL. *See your independent American Standard dealer for complete program eligibility, dates, details and restrictions. Special financing offers OR instant rebate from $100 up to $1,100 valid on qualifying systems only. All sales must be to homeowners in the United States. Void where prohibited. **The Home Projects® Visa® credit card is issued by Wells Fargo Financial National Bank, an Equal Housing Lender. Special terms apply to qualifying purchases charged with approved credit at participating merchants. The special terms APR will continue to apply until all qualifying purchases are paid in full. The monthly payment for this purchase will be the amount that will pay for the purchase in full in equal payments during the promotional (special terms) period. The APR for Purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For newly opened accounts, the APR is 27.99%. This APR will vary with the market based on the U.S. Prime Rate and is given as of 7/1/2015. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. If you use the card for cash advance fee is 5.0% of the amount of the cash advance, but not less than $10.00. Offer expires 12/31/2015. SEE WHAT PEOPLE ARE SAYING ABOUT US! I wanted to express my thanks for the work of one of your plumbers in a home where I recently moved. I have used W.C. Eshenaur & Son, Inc. for a variety of services at my prior home for 16 years. When I had some plumbing concerns at my new home, I contacted W.C. Eshenaur & Son, Inc. and was fortunate to be sent Nate Hagy. He completed everything in a very professional manner and was great to work with throughout – a definite asset to W.C. Eshenaur & Son, Inc. – Kathy, Harrisburg Online Accounts – Making Life a Little Easier Accessibility, speed, ease of use. These are what W.C. Eshenaur & Son, Inc.s brings to the table with our online accounts. Now you can access all of your W.C. Eshenaur & Son, Inc.s information with a click of a button. Never worry have to worry about office hours, lunch breaks, or the myriad of day-to-day priorities you need to work around in order to check on your account. We provide a safe, secure site that is available to you 24 hours a day, seven days a week. Review Your Account History Make Secure Payments Discover Special Offers Schedule Appointments Order Fuel Enroll In Paperless Billing Access My Account Register Today

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